Frequently Asked Service Questions

HOW OFTEN DOES CADILLAC RECOMMEND AN OIL CHANGE?

Routine oil changes are essential to keep your vehicle operating well and prevent mechanical issues from developing under the hood. Cadillac recommends scheduling an oil change every four months or every 3,000 miles. You'll also need to pay attention to when the Check Engine light comes on to ensure proper maintenance is provided. Cadillac models that require synthetic oil can have the oil changed every 7,500 to 10,000 miles.

WHEN SHOULD I REPLACE MY TIRES?

We recommend replacing your tires when there's less than 2/32" of depth left on the tread to ensure there's proper traction on the road. Tires that are older than six years old also need to be replaced.

DO I HAVE TO PAY FOR A RECALL?

Recalls are typically covered by the manufacturer and are due to defects that are common for all makes and models of vehicles. Recalls are not a sign that the car is defective or unsafe to drive. You'll be notified of the recall with a letter or e-mail that you receive. It's important to schedule an appointment at our dealership to have the recalls repaired to avoid having to pay out of pocket if you wait too long.

WILL MY WARRANTY COVER MY REPAIRS?

Warranties vary in their coverage and timeframe. We recommend contacting our dealership to discuss the details of your warranty to ensure the repairs are covered. Most mechanical issues that develop are covered if they're not due to damage or negligence.

WHAT SERVICES DOES YOUR MAINTENANCE DEPARTMENT COVER?

The different services that our service department covers include oil changes, tire rotation, battery replacements, brake repair or replacement, visual inspections, alignment, air filter replacements, windshield repair, auto glass repair, AC repair, and more.

DO YOU HAVE LOANER VEHICLES OR A SHUTTLE?

Our dealership is happy to provide loaner vehicles to our customers. You can schedule an appointment at our location and have your car picked up at your home or office, and we'll leave you one of our loaner vehicles. The service is provided at no additional cost to ensure you save time. We can also pick up the vehicle and return it to you for added convenience. We'll even provide a complimentary car wash at each appointment. You can continue with your busy schedule without having to go without a reliable mode of transportation until the maintenance or repairs are completed.